I have used Navis Pack now for shipping several paintings. ALL arrived in PERFECT condition. The recipients were all over the country and they stated that when they received the paintings, they were packed rock solid like a fort. So there was no chance of damage. This last time I shipped a painting to a friend's mom and asked if there was any chance of it making it in time for the woman's 78th birthday 2 days from then. Originally they were going to ship it out in 2-3 days. They not only packaged it up that very day and got it out with UPS but she received it THE NEXT DAY!!! EARLY for her birthday. In a hard year, she received something that made her soooo happy. I cannot thank Navis enough not only for doing a great job packing things so they arrive undamaged, but in their amazing customer service! I will ship all my precious items with them from now on!