We needed a one-of-its-kind item to be transported from a store in Florida all the way to our island in Washington. Needless to say, choosing the right shipper was imperative. Navis was recommended to us by the store personnel, and from the very first phone encounter, it was apparent that our shipment was a true priority and would be handled with the greatest care. Not only did they do just that, but the email correspondence was friendly and caring. Even when they had a hiccup in the expected timing due to an employee getting injured, they communicated honestly and were highly apologetic. I wasn't worried ... I only wanted the item in one piece and without damage. And that's exactly how it came. The delivery guys were great ... so careful with our item and in our home as well. They receive our well-deserved five-star rating—we highly recommend Navis and would definitely use them again!