My expensive products were very well packed. The skid quality could have been better it had broken a bit. The items unharmed as they were very well protected.
I wish all pack and ship companies were this responsive, easy to work with, and conscientious about the service they provide. My second experience with this company and I plan to continue to use them whenever I have something in their area that needs to be shipped.
From the time I received my quote online, to the very end, it was a pleasure dealing with Ron. He returned my quote within one business day. I excepted the quote and crate was built within 24 hours and in the process of being shipped out to Missouri from Florida. I even got the pleasure of meeting Ron in person. Great customer service from beginning to end.
I stumbled upon GoNavis because I needed a trusted mover in the area where my client was. I reached out to GoNavis and asked for a quote which they took serious and responded to quickly and in detail. Any question I had was perfectly taken care of. Now let me explain that I am working from Europe and having people who work at a moving company not take me seriously or respond within a certain time frame is what I get to deal with a lot. These things I did not have when working with Gonavis. Communication to and from them is great! They reach out to my client well before time to arrange proper delivery date. The quote they gave me was well within reason and the options in payment was satisfying to deal with. I recommend anyone that wants to have there Items moved internationally or stateside to use GoNavis. They have their clients satisfaction in high regards!
I was referred to Navis by a clock repair shop. As soon as I called, they knew exactly what I needed. My clock was packed, crated, and shipped with care. The staff was easy to contact and responded promptly to answer any questions I had.
I was very happy with quality of packing. Navis packed my fragile glasses very carefully with lots of padding paper and peanuts and the set arrived without any damages. Thank You!
All around top-notch experience. My one “complaint” - I wish you would use more eco-friendly packing materials. I got a box full of plastic “peanuts “ - arghhh - goes straight into the landfill for 1000 years!
Referred thru my former art furniture gallery with solid praise. Kacy went thru the question/answer with thoughtful patient guidance and ease. Budget options based on my input and the delivery conditions discussed and finalized, transport tracked and perfect/timely delivery reported as "beautifully received!" Kudos team Navis! ~ MXCDesign, Bainbridge Island
I truly appreciated the friendly and caring support from all of the staff. The cost was also very reasonable! Everything arrived on schedule and in great shape.