I am a collector of large porcelain pieces, and my experience with other shipping companies has been unfavorable, however, NAVIS is in a class of its own. The packing materials used is of superior quality and the method used to pack fragile items is unlike anything I have ever seen. Fragile item was secured inside a double box with styrofoam used in strategic places. Stickers all over the outside of the shipment to ensure careful care by handlers. The process was easy for me and I was kept informed every step of the process and location of item at all times. Will definitely recommend to anyone wanting to make sure their fragile item is handled safely.