Reviews for Navis Pack & Ship

I recently purchased large, heavy, and bulky furniture from an auction over 1,000 miles from my home. Shipping can sometimes cost more than the purchase. I researched the local BBB and found the local Navis Pack and Ship (#1104PA). From start to finish, Peter, put my mind at ease. Shortly after our first conversation, I received a detailed quote that was second-to-none. The shipping process went smoothly. Tracking was available with detailed updates. On the day of arrival, the driver called within the time scheduled to confirm when they would arrive. When they arrived, my piece was well protected and wrapped. The delivery guys put lots of care into bringing my piece in, as well as staging it where I wanted. Great experience, that brought piece of mind.

Definitely we can happy to comment working with Navis. You guys are truly professional, well organized, well maintained people in the freight forwarding industry. Our working experiencing is not long with Navis however in this short period we feel that Navis is handling our goods very professionally and securely keeping our material, we can say that we are in save hands without any doubt.

Moved 4 delicate pieces of art...one 104" wide that had to be carried up several flights of stairs...done with professionalism!

Alan was great to work with and delivered on his promises.

I have used Navis in other cities to pick up and ship things, so I knew I would be in good hands when I called them for a pick up at an auction house in Pennsylvania. I should have the shipment any day and I am very excited to see it!

We compared Navis Pack & Ship to several other companies before choosing to go with them. Out of the 6 we contacted, they gave us the best offer and responded to all inquiries in a quick and professional manner. The only thing I would mention is that when we asked about payments via wire transfer, we weren't told about the additional 50USD "convenience fee" charge. As we were told that we would only pay "outgoing fees", we felt this was very misleading.

Reached out to 15+ different packing companies in Florida and GoNavis was the only that could make it happen. GoNavis team - thank you very much. Special thanks to Ron Howe - absolutely amazing customer service!!

Professional, great customer service.

Excellent service and communication! Very fast!

I'm a homeowner, not a commercial business, thus I don't ship freight often. I used Navis once before in the midwest (Rochester, MN office) and it went great. This time Elin Perez at the Los Angeles (Glendale) office handled this shipment for me. Picked up at my garage in Kansas City with a liftgate and delivered to my friends house in LA with a lift gate as planned. He rebuilt the transmission for my '65 Mustang and then shipped back to me the same way. Super smooth transaction. Elin handled it perfectly. I'll use Navis for my next shipment too. Thank you Elin! Peter Cipolla

Courtney was absolutely amazing! She was so informative & patient in answering all my questions, trust me there were a lot! Would definitely work with them again!

An antique grandfather clock was packed and shipped with no damage on time for the price agreed. The only negative was that a box of small (but important) parts was left out of the shipping crate. Once the issue the recognized, it was immediately rectified. I rated it very good because if we had not been able to assemble the clock immediately when it arrived, I worry that the small box would have been lost.