The team at Navis Pack & Ship were great to work with recently. They ensured the chair they shipped from MD to AZ would arrive safely and NOT damaged. My chair arrived in great condition, and ahead of schedule. I started working with Bruce 1st, and he couldn't have been more helpful with my order. Along the way I talked with other team members, and they ALL were GREAT help. Each of them know their jobs, and their customer service skills are an A+. I would (and will) recommend Navis to anyone who needs to have an item shipped locally or across country. Thanks for everything you did for me.