I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied.
Everyone I dealt with at Navis provided excellent service. I was especially impressed with how they all worked with me to provide exactly what I needed.
Lots of help setting up the pickup and delivery. Very courteous at our customer's home. The only problem is that they arrived at our shop with only one person, unprepared to move the 500 pound table by himself.
All staff members are friendly and helpful, provide great customer service, and on top of packing my product with utmost efficiency (which is a technology that requires careful handling), pricing is great! I'll be using their service again.
The entire process was painless and flawless - and I received ongoing communication every step of the way. Highly recommend to anyone wishing to ship art or collectibles.
My recent experience was the the first time using Navis. Throughout the process the folks I worked with were knowledgeable and friendly. I wouldn't hesitate to use them again.
Peter was great throughout the process. I had a lot of questions and changes to my shipment along the way and Navis answered my inquiries quickly and thoroughly. They also came through on all of their deadlines and promises. I'd recommend them in a heartbeat.
We had a super important piece of cargo that needed to be picked up and delivered at a reasonable price and Navis/Steve came to my rescue. On top of it, we changed the pick up time and destination a couple of times but they kept it all straight and worked with us and made sure the cargo reached the destination in pristine condition and on time. I’ll keep using Navis for our needs!
I appreciate dealing with a company that follows through and works in a timely manor. Justine Yigitbasi handled my pickup, crating and delivery very professionally and made my deal seamless. I like dealing with a person and company who performs as they say they will. Thank you guys!!
My artwork was well packed and crated. All the pieces arrived without any issues. Delivery was within the time frame as promised. Thank you Steve and Ray!
Most damage happens in shipment not from mishandling, but from crating that’s not up to the task. My shipment was a complicated, cumbersome and heavy chiropractic adjusting table. Alan and crew hooked me up !! Damage free !!
