Reviews for Navis Pack & Ship

I worked with Marc Oxford to make sure that a delicate package arrived at my home in time for the holidays.  It was a difficult proposition -- he had to get the piece from an auction house, pack it carefully and securely and get it out the next day in the middle of the busy holiday season.  He did a superb job. He was endlessly patient, kind and informative in answering my questions.  He worked hard to get things straightened out with the auction house.  He made sure it was packed correctly and shipped quickly.  The package arrived safe and sound right on time.  Working with Marc and Navis really was an excellent experience.

Norman J. Cohen

Hi Rebecca,

Thanks for the note, and yes everything has arrived and all is good.

As for feedback on your services, well, all I can say is that everything went very smoothly; the guys who collected my stuff were great and very helpful, and the guy at this end brought it all indoors and was great as well.

One aspect of your service which does need addressing is your packing of my speakers, my paintings and my three instruments.

Which was "Awesome"

The boxes you made to size, the interior packing and construction was excellent, and the V-shaped corner protectors you affixed to some other boxes was also much appreciated.

All in all, a totally painless and stress-free move.

11 out of 10 :) Thanks Rebecca

Cheers,

Mike

Ray Friedman took very good care of us and went above and beyond to assure that we received our item properly. I will definitely recommend your company to others in need of shipping. I cannot thank you enough! 

Hi Gary (Feller, of Navis Pack & Ship of Bridgeport, CT)
Just a note to say that the painting arrived with us here in the UK on Friday very well packed and in excellent shape.  Thank you very much for your professional services.
Regards,
Barbara

The (stained glass) windows arrived in perfect condition, and so did the Indian blankets.  The best packing job I've ever seen, even after 35 years in the moving business.  Thank you everyone.

I just wanted to drop you a note and let you know that the shipment I sent to Walter (last name removed) in Fresno, CA was received.  Walter called me last night and told me the following:

“although it was 100 degrees in Fresno, I put on dad’s leather jacket, his ring and uncle Chuck’s hat and sat on that pallet in the garage looking through the scrapbook you made of the Christmas you and dad spent with us.  I just sat there and cried and cried.  I had to call mom to come over to give me some moral support!”

Nathan, I just wanted you to know what part you and your team play in people’s lives.  As you know, most of the items were not of so much monetary value but so much more.  Walter also told me that the packing job, especially on the planes, was outstanding.  He was impressed with the quality of the job.

I hope maybe this message does a little to brighten your day.  Thank you and your team for your professional and outstanding work and brightening the lives of others.

Best regards,
Bonnie

(Re: Navis Pack & Ship in Toronto, Ontario)

Dear Ray:
The specialized box you prepared for us made its inaugural run last December.  We are truly grateful for the work you did for us...What a pleasure it is to have the security and ease of transport for our large crucifix.  Using the case you made to custom fit and safely carry the large crucifix to different parts of the city has been a Godsend.

Shipping a crucifix was awkward and challenging, and we worried about possible damage.  We now have complete peace of mind that the crucifix will arrive at its destination intact and be returned to us in the same condition.

It was equally a pleasure working with you as you understood what we were looking for and delivered more than what you promised.

With thanks and appreciation,

(Re: Navis Pack & Ship, Phoenix, AZ

Good morning, 

Vance’s household items were delivered yesterday, and everything appears to be in perfect condition, and he is extremely happy to have all his possessions with him again. 

You did an outstanding packaging job, one my father would be proud of (he uses more bubble wrap than anyone I’ve ever known, and takes great pleasure in my difficulty in getting things unwrapped!), and I wanted to thank you for the excellent service.

We will most certainly use your services again, should we need to ship more household goods or other large items.  It was a pleasure doing business with you!

Thanks,
Angela C

Hi John and Nicole,  (Navis Pack & Ship in Pleasanton, CA)

Melissa - I was an automotive engineering manager at a fortune 200 company for 16 years. I worked extensively with our logistics department. I began Troy Gymnastics 5 years ago. 3 years ago, I left engineering, and my gym became the largest gymnastics facility in Michigan. A couple of months ago, I wanted to ship a trampoline from FL to my facility. I called my auto contacts. A customer recommended you guys. You blew them out of the water price-wise, and your service was excellent. I am in the service industry and appreciate it very much when it is great. I will be calling again.

Hi Jo Ann,

I wanted to let you know that our dollhouse arrived in Massachusetts in perfect condition!

I wanted to thank you and your team for your excellent service and responsiveness. As you know, that dollhouse took me many hours to build and was extremely delicate. I appreciated the care and attention your team gave to thinking through how to design and build the crate and the bracing to keep it secure.

I also appreciated the way you jumped right in when there was a dispute with the local shipper regarding whether or not the hydraulic lift was included in the service. As soon as you were made aware of the problem you immediately contacted the local shipper and resolved it.

Your prices were very fair, your packing and shipping service was excellent and the human service to guide our precious cargo from end to end was extraordinary.

The next time we need to ship any goods we will call you immediately and I would be pleased to refer you and your company to others.

Peter, breakfront cabinet arrived safely this AM.  Fabulous packing job!  I am a museum conservator by trade, for over 30 years now and you surely have ex-musuem staff on board.  It took me hours to unravel, but also have enough clean packing materials for my paintings and works of art until I retire.  Your packers know their stuff.  I would not hesitate to recommend Navis to any of my dealer and collector clients.  Will also email Stenella Antiques in PA with similar praise.  Thanks also for guiding me through the complicated world of cross border shipping.