The movers that packed my daughter’s rental truck left out a large, custom made table top, a fact that wasn’t discovered until our arrival at her new home 1000 miles away. I discovered NAVIS on the internet and realized it was only ten minutes from the storage unit where her things had been stored. The owner, Bob Gray, was leaving at 4 PM for a long weekend, but graciously allowed me to drop the table top off for an estimate. He kept me informed throughout the process, though he wasn’t in the office, and the piece was packed and shipped on Monday. It arrived on Thursday, only one week after my sliding it onto his loading dock minutes before closing. The table top had a laminate top whose edges would have easily chipped had the packers not taken extreme care to pack it in such a way as to prevent this from occurring. The transport company driver was polite and helpful to my daughter on delivery and now she has a table, not just an iron frame. I highly recommend this company for its attention to detail and swift expedience in the resolution of our “crisis”.
