Large, bulky but delicate package was delivered safely to its destination. It was not a time-sensitive delivery, so we did not mind it took longer to get delivered than originally promised. However, it was slightly confusing that the website indicated that delivery had been made but really it was just handed off to a local delivery company. It took two additional days for the actual delivery.
Finally, we would recommend that the whomever you ship with does all the packing. It seems that NAVIS opened the package that was boxed by FEDEX and that caused some confusion on our end.
