Customer Reviews

Navis Pack & Ship is rated
4.7
(2836 Reviews)

What People Are Saying About Navis in Toronto, Mississauga & Oakville

Reviewed by on Aug 3, 2023

5

Ray,

Thank you very much. Your team did a fantastic job once again, we could not be happier. We hope you can help us again for our next sale in December.

Reviewed by BetterZebra-50790 on May 15, 2023

5

This complex shipment arrived in the U.K. evaluated, packed, scheduled, shipped, & customs forms completed through Navis. It was complex because the sender was mostly out of the country for over 5 months. Although the goods were inherited, the original owner was still alive.
Navis handled everything, from the home of the sender to the door of the receiver without ANY problems. All arrived in perfect condition. In fact the professional unpacker said he had never seen works of art packed so well.
As for the price, after much research, there was nothing to compare with this extremely reasonable pricing.
Thanks to Ray Freidman (Owner) & Marisa (service coordinator) for the impeccable work they manage. I would undoubtedly use them again.

Reviewed by ToughHawk-99587 on Apr 11, 2023

5

I had the pleasure of working with Ray and Marisa on the crating and shipping of a large original artwork. Ray responded quickly to my initial request and Marisa then took over and was an absolute gem to work with! She was incredibly responsive and willing to work with us through all of the changes we needed. I would 100% recommend their services and have no hesitation around working with them again! Thank you!

Reviewed by OpenSalmon-88435 on Jan 10, 2023

5

Every person I spoke to was fantastic. Marisa was helpful and informative and the two gentleman who came to pick up the shipment were on time and tested our home and the items with great care.

Reviewed by ElatedLadybug-774 on Mar 8, 2022

5

Having to organise and move personal affairs across the world, especially during such a difficult time, was made easier thanks to Bernice and her team. She was always there to answer my many questions and concerns and even though we communicated only by phone I could feel the smile on her face. Everything went smoothly and my treasures arrived safe and sound. Many thanks.

Reviewed by HelpfulPony-86558 on Feb 18, 2022

5

From my initial contact to delivery of my goods was top notch. I was kept updated regularly in the timeline and process. The goods ranging from TV to chairs to personal boxes was packaged on a large wooden pallet. The custom sized pallet was extremely well packed with reinforced industrial cardboard and shrink wrapped with waterproof material. No damage at all. I would definitely recommend Navis. Roy Maki

Reviewed by shalomshapurkar on Feb 11, 2022

5

Ray and Bernice truly care about their clients and very helpful in ensuring the shipments are delivered safely.

Reviewed by MushyFirefly-87132 on May 16, 2020

5

Knowledgeable and friendly service! My family heirloom, a large printed picture and frame, was securely packaged and sent. It arrived safely and is hanging on my wall for us to enjoy. thank you, M. Ott

Reviewed by on Mar 31, 2020

5

Hi Ray


Thank you so very much for providing my client and myself superb customer service. It's been a long time since I have experienced this kind of level (of service) from you and your amazing staff who came for the pick up. They were so professional and very friendly. I ran into my client at her retirement community last week and she said her family in Florida raved about how helpful you were, Ray.
I have another client who will be contacting you soon. His sister emailed me for your contact info. Your expertise will be needed for their help as he lives in Oregon and has many unique things he needs shipped. I will let him explain when he contacts you.


Thank you again!
 

Reviewed by lmcnab on Nov 29, 2019

5

A little nervous to send some pieces of art across the country but from drop off to delivery everything went well. Ray was efficient and got back to me in a timely fashion. He knows the business of shipping art!

Reviewed by clubrumsey on Nov 12, 2019

5

I'll be back. My customers were impressed with the packageing. Thanks Ray

Reviewed by AdelePoratto on Nov 12, 2019

5

Thanks efficient business transaction, staff was courteous and friendly . Thanks Ray

Reviewed by jstroll on Nov 6, 2019

4

Been working with Navis for years.

Reviewed by sarahmilbury on Sep 30, 2019

5

Bernice was exceptionally patience with me, explained the whole process to move a bedroom set from Toronto to Calgary. Felt comfortable from day one! Everything arrived perfectly, not a bump or scratch. Honestly a major stress relief that I found Bernice at Navis in Toronto

Reviewed by gregmc-45377 on Sep 13, 2019

5

They got on the job quickly communication/paperwork / quick and easy item got here in perfect cond top notch all the way

Reviewed by Redacted on Aug 15, 2019

5

Competent, friendly and helpful

Reviewed by sumnick on Aug 1, 2019

5

I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied.

Reviewed by sb-52242 on Jul 14, 2019

5

Was impressed with every aspect of the experience. Would recommend without hesitation and will refer to friends. Simply the best.

Reviewed by dzander009 on May 31, 2019

5

Best experience ever with shipping a large item. Very professional company. Shipped a large antique sideboard from Toronto to Kelowna. Everything went very smoothly. The item was handled with care and was packed so well there was no reason for it to be damaged which it wasn’t. Would recommend this company for sure.

Reviewed by danny-93350 on May 15, 2019

5

Ray and his team were very accommodating did a great job on a delivery of some artwork for me. They treated the customer like their own, arrived on time and were very friendly and helpful! Will use them for any more work I have in Canada!

Reviewed by commute on Apr 25, 2019

5

Highly recommended. Very professional team, and pay details to very inches. I would trust them for shipping, specially delicate items.

Reviewed by lemoire on Apr 24, 2019

5

Exemplary service throughout an international move of five large, delicate artworks. Absolutely perfect outcome and no damage whatsoever. Museum standard, and worth the investment.

Reviewed by candacewilson on Apr 9, 2019

5

Navis is one of those rare companies that never seems to take a wrong step. They are as close to perfection as one could ever dream of. Queries are answered immediately, all possible information required is provided. The pick-ups are on schedule, the shipment goes out as promised and the delivery is also on schedule. My clients are always contacted regarding delivery timing as well verifying afterwards that the shipment arrived safely with no damage. A problem never goes unanswered or dropped even when it is not their issue but it is a returning shipment. Navis gets the job done, the shipment gets delivered. no matter what!

Reviewed by groenart on Mar 20, 2019

5

Navis picked up and delivered the shipment to our client with confidence and it arrived a day before the anticipated date. My client was happy!

Reviewed by joel-22826 on Feb 25, 2019

5

We found the staff to be very helpful and knowledgeable. Their friendly sales staff gave me the best options available to make an informed decision as to which crates to purchase. We received our crates fully intact on the requested delivery date. The crates are sturdy and withstood a rigorous inter-modal trip from Ontario to Minnesota.

Joel Johnson, Champion Power Equipment Canada

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Customer Reviews

Navis Pack & Ship is rated
4.7
(2836 Reviews)

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