Customer Reviews

Navis Pack & Ship is rated
4.7
(2838 Reviews)

What People Are Saying About Navis in Raleigh, Durham, Chapel Hill, Morrisville & RTP

Reviewed by juliettegray1920 on Aug 19, 2019

4

Good good good good good good

Reviewed by JonFearnow on May 29, 2019

5

Great! Thanks for the support.

Reviewed by fulmerwisc on May 28, 2019

5

Navis provides a courteous, personalized approach to moving. This is especially helpful when it comes to family heirlooms, artwork, and other items of value, financial and/or sentimental.

Reviewed by emory005 on May 24, 2019

5

I had trouble using the computer to complete my transactions. Not a problem. You all helped me do it by phone as soon as I called. From the gentlemen who came to pick up the chair through delivery man in Florida, you were all excellent.

Reviewed by bdef06 on May 14, 2019

4

Excellent experience in setting up the whole job-good customer service at that time. Excellent experience with pick up of the items, which was at the expected time. Poor experience with delivery, because although I told Navis the last part of the trip would be on a narrow dirt road, the delivery truck for that segment was too large to navigate the road, and too heavy for a dirt road posted in mud season, so I had to ask the driver to unpack the large crate of items, and then I had to take each item myself in my car in several trips for that last 1/2 mile.
One box arrived torn open, and some items in that box were dispersed in the truck and ripped.

Reviewed by pecrum on Apr 24, 2019

5

The delivery man was excellent

Reviewed by cowsmom67 on Apr 22, 2019

5

The service was great. Bob Gray always answered or returned calls promptly. The packers arrived on time, the two shipments arrived at their destinations safely and on time, and the price was a bit better than competitors with lower ratings. It is expensive to ship furniture across the country, but ours was in good hands. Thank you!

Reviewed by toricosgriff on Mar 25, 2019

5

Delivered furniure and they were there when they were expected.

Reviewed by JanisJones-94871 on Feb 27, 2019

4

Bob Gray and Ms. Carol are always good to work with. They keep me informed of what is going on with my order. Plus they response in a timely manner.

Reviewed by peter-65881 on Feb 19, 2019

5

Everything went as it should. On time, painless and professional.

Reviewed by tim-59787 on Feb 1, 2019

5

This was the first time we had to ship such a large item to Europe that required a large custom crate. Bob and his entire staff did an excellent job.

Reviewed by mike-36776 on Jan 28, 2019

5

Thanks for a job well done!

Reviewed by Meganbethmccullough on Jan 2, 2019

5

They came into the warehouse on a day they were closed to meet me and receive my items for shipping. The items were transported across the country promptly and arrived intact. Highly recommend.

Reviewed by diegom661 on Dec 17, 2018

5

Very confident and fast service

Reviewed by General Manager, Importing Company on Dec 11, 2018

5

I hired Navis Pack & Ship because I needed an order repackaged that had already been shipped to the USA by one of my overseas suppliers. Long story short, it would have been very expensive to return the shipment to the supplier for repacking so I had the shipment rerouted to Navis Pack & Ship and they made the necessary product change, repacked the cartons and delivered the order to my customer. Everything worked out just fine. Navis Pack & Ship was great from the get go, from a speedy and reasonable quote to a speedy and professional repacking and delivery to my customer.

Reviewed by ecstoneman on Dec 11, 2018

5

Your representatives met me at my storage unit in North Carolina. They were neat and professional. After arranging the details I returned to California. When I received the items I was impressed with the care and creative wrapping. The whole process was very easy and well done. Thanks for a great job.

Reviewed by africaandbeyond on Dec 6, 2018

5

Everything, and there was a lot, arrived safely, and well packaged and crated.

Reviewed by StephenMorris-98037 on Dec 3, 2018

5

This last minute request was easy and quickly executed. Bob helped me to get the truck I needed, when I needed it, without any hassle or fuss. I absolutely love doing business with Navis Pack and Ship.

Reviewed by midwest224 on Nov 26, 2018

5

Very easy to work with! Would definitely recommend!

Reviewed by tishmccully on Nov 13, 2018

5

They were excellent to work with! We had a tight situation where we were trying to assist a very good customer of ours in relocating to Copenhagen. She wanted to take her furniture, but it had to be crated. Navis was able to pick it up, crate it for us and delivery it to the transportation warehouse. They really came to our rescue!

Reviewed by Dean-24364 on Oct 30, 2018

5

Excellent customer service with good communication. Great job of packaging our delicate instruments. Reasonable pricing. We always use Navis when shipping high value equipment purchased via online auction.

Reviewed by brendau-81999 on Oct 30, 2018

5

Efficient and courteous. Package arrived in great shape. Well done!

Reviewed by tracey-30273 on Oct 23, 2018

5

wonderful people easy to work with great service --Great Job !!

Reviewed by actlabs-14546 on Oct 11, 2018

4

Auction Items were packed and shipped in a timely manner. Could have used more rigid packaging as two of the boxes on the top of skid were damaged but contents were sufficiently protected .

Reviewed by cteets0928 on Oct 2, 2018

4

The delivery was not as good of an experience.

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Customer Reviews

Navis Pack & Ship is rated
4.7
(2838 Reviews)

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