Some materials have components that are inherently unstable. Due to the age, the material the item is constructed of, shape and irreplaceable value, no one can predict how the shipping environment will affect the item. Therefore there are certain items that can only be covered for disappearance only.

Navis specializes in packing items so they will arrive at their destination safely. If you choose to pack your own goods instead, we cannot verify that the techniques you used meet our strict standards, therefore the item can only be covered if it is lost.

If damage does occur you should save the item and all packing materials and contact the Navis Pack & Ship center that shipped the item for you for further instructions.

Declared Value Coverage offers repair or reimbursement on items shipped if damage occurs during the transit process. Coverage is door-to-door. If you purchase declared value coverage and damage occurs during the transit process, depending upon the amount of damage, the item may be repaired or you may be reimbursed based on the value declared on the USAR. Proof of value is required. The liability covers the merchandise only and does not cover freight cost, packing costs, duty or taxes.

Although our basic policy covers up to $400,000, higher policies are available. Navis specializes in high-value shipments.